Free shipping on orders over LKR 15,000 · Made in Sri Lanka

Legal

Delivery Policy

Last updated: May 2025

Standard Delivery Zones

ZoneEstimated Delivery
Colombo1–2 business days
Colombo Suburbs2–3 business days
Other Districts3–5 business days

Delivery fees are calculated at checkout based on your delivery location.

Orders over LKR 15,000 qualify for free standard delivery island-wide.

General Conditions

  • ·Orders are processed Monday to Friday. Orders placed on weekends or public holidays will be processed on the next business day.
  • ·Delivery timelines are estimates and may vary depending on courier operations, weather conditions, public holidays, or regional accessibility.
  • ·Once your payment is verified, you will receive an order confirmation email. Tracking details will be provided once your order has been dispatched.
  • ·If a delivery attempt is unsuccessful, the courier may contact you directly or leave a notification. Please contact us if your parcel has not arrived within the estimated delivery timeframe.
  • ·Shipping fees are non-refundable unless the return is due to a defective or incorrect item.
  • ·Please ensure your delivery address and contact number are accurate when placing your order to avoid delays.

Questions about your delivery?

Email us at hello@wearaurex.com.

For urgent delivery assistance, reach us on WhatsApp at +94 71 766 0101 during business hours.